RETURNS
Returns will be accepted for items within 30 days of purchase with the exception of final sale items. Please note that open or used items cannot be returned. For returns customers will be granted an online store credit equal to the amount of item(s) returned. Please note that all shipping on returns is not covered by Ponchella LLC. If you wish to return an item or for further questions / details regarding your return, please email our customer service department, info@ponchella.com
EXCHANGES
Exchanges will be accepted for items within 30 days of purchase with the exception of final sale items. Please note that open or used items cannot be exchanged. Please note that all shipping on exchanges is not covered by Ponchella LLC. If you wish to exchange an item or for further questions / details regarding your exchange, please email our customer service department, info@ponchella.com
SHIPPING AND HANDLING
Product fulfilment time varies. Products ship within 3-10 business days from order payment date
